Privacy Policy
How we collect, use, and protect your information when you browse or buy.
DOKTOR HIGH PRIVACY POLICY
Effective Date: December 2025
(This governs DoktorHigh.com, BluntForce Media, StorySongs, and all associated services.)
1. Overview
Doktor High (“we,” “us,” “our”) operates a multi-division creative and educational platform that includes:
DoktorHigh.com — education, wellness content, digital products
BluntForce Media — creative services, content production, business media
StorySongs — personalized music creation for individuals and businesses
We are committed to protecting your privacy and handling your personal information transparently, responsibly, and in compliance with applicable privacy laws in Canada (PIPEDA), the United States (including CCPA/CPRA), the European Union and United Kingdom (GDPR), and other jurisdictions where our customers reside.
By using our website, services, or submitting personal information (including via voice note), you consent to the practices described in this Policy.
2. Information We Collect
We collect the following categories of information:
a. Information You Provide Directly
Name, email address, phone number
Order details
Questionnaire responses
Personal stories or information for custom songs
Voice recordings / voice notes
Written messages or attachments
Billing information (processed securely by Stripe)
b. Automatic Information
IP address
Browser type and device
Website usage data
Approximate geographic location
Cookies and similar technologies
c. Payment Information
We do not store your full payment details.
Payments are securely processed via Stripe, which maintains PCI-DSS compliance.
3. How We Use Your Information
We use your information to:
Create personalized songs and media
Communicate with you about your order
Send questionnaires, confirmations, and final deliverables
Provide customer support
Improve our website and services
Send optional marketing communications (only with consent)
Comply with legal and financial requirements
We will never sell your data.
4. AI-Assisted Content Creation
Some of our creative workflow (e.g., songwriting, sound design, or content drafting) may include AI tools. When necessary, portions of your submitted text or voice data may be processed temporarily by these tools to produce your final product.
We do not feed your data into any AI training dataset, nor do we store it outside of our secured systems.
5. Legal Bases for Processing (GDPR & International Customers)
For customers in the EU, UK, and jurisdictions requiring legal basis, we process your information under:
Contract fulfillment (creating your custom song or service)
Consent (marketing, optional questionnaires)
Legitimate interest (website analytics, service improvement)
Legal obligations (financial records, fraud prevention)
6. How Long We Keep Your Data
We retain:
Order & project data: 5 years (standard business recordkeeping)
Voice notes & source materials: up to 12 months, unless deletion is requested
Marketing email data: until you unsubscribe
Analytics data: 26–38 months depending on the platform
You may request deletion at any time.
7. Sharing Your Information
We only share your information with:
Service providers (e.g., Stripe, email platforms, cloud hosting)
Our internal creative tools for producing your song
Legal authorities if required by law
We never sell or rent your personal information.
8. International Data Transfers
Your data may be processed in Canada, the United States, or the EU depending on where our systems and service partners operate.
We use standard contractual safeguards and secure hosting environments to protect your information across borders.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“Right to be Forgotten”)
Request a copy of your data
Opt out of marketing communications
Request restriction of processing
Object to certain uses
Opt out of data sale (CCPA/CPRA — even though we do not sell data)
To exercise any rights, email:
[email protected] or [email protected]
10. Cookies & Tracking Technologies
We use cookies for:
Website functionality
Analytics
Shopping cart functions
Login sessions
Email measurement
You may disable cookies in your browser, though some site features may be limited.
11. Protecting Children’s Privacy
Our services are not directed to children under 16.
We do not knowingly collect data from minors without parental consent.
12. Updates to This Policy
We may update this Privacy Policy periodically.
The latest effective date will always be posted at the top of this page.
13. Contact Us
For privacy questions, data rights, or concerns, contact us at: